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Welcome to our FAQ! We’ve gathered the questions we hear most from pet lovers like you. Let’s make sure the stars of the show are all set for their moment in the spotlight!

What types of sessions do you do?

I mainly offer relaxed outdoor pet photography sessions in and around Newbury, but sessions can also take place in a suitable garden or home setting if that works better for your pet.

How long will my session be?

Sessions are relaxed and unhurried, with plenty of time for your pet to settle in. The exact length can vary depending on the location, the pet and the type of session.

Do you charge for travel?

Sessions within approximately 8 miles of Newbury are included. A small additional travel charge may apply for locations further away. Any travel cost will always be confirmed before booking.

Do you offer gift vouchers?

Yes! Gift vouchers are available for any amount, or you can choose one of my photography packages. They make a lovely gift for birthdays, Christmas or just because. You can find full details under Gift Vouchers in the menu above.

How long will it take to receive my photos?

Edited images will be delivered within 7–10 days of the session.

Weather & Rescheduling?

We all know how unpredictable the British weather can be! If it looks like rain or the conditions aren’t ideal for your session, I’ll happily reschedule at no extra cost. We’ll find a new date that works for you and your pet—no stress, no fuss. 

Dogs on leads

Dogs absolutely do not need to be off lead for their session. Safety comes first, and leads can often be edited out of the final images for a clean, natural look.

Can people be in the photos with their pets?

Absolutely! You're more than welcome to join your pet in the photos. Whether it’s a sweet cuddle, a playful moment, or a family portrait. It’s your session — feel free to be part of the fun!

Do you provide RAW files?

No — I don’t release RAW files. You’ll receive beautifully edited high-quality JPEGs.

Can I post the photos on social media?

Of course! A little tag for Wags & Smiles is always welcome but never required.

Do I need to pay a deposit?

 Yes — a £20 non-refundable deposit is required. The remaining balance is due on the day of your session.

Can I choose the location?

Yes - I can suggest great locations, or we can go somewhere meaningful to you and your pet, if it is an outdoor shoot.

What should I bring to the session?

Treats, toys, leads, and anything that makes your pet feel happy and comfortable.

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